NETHERLANDS · DUTCH LAW
Terms & Conditions
1. General
These Terms apply to all orders via www.byhands.store, operated by By Hands, Netherlands. By placing an order, you agree to these terms.
2. Products
All products are handmade in Jaipur, Rajasthan. Slight variations in colour, size or pattern are natural and do not constitute a defect.
3. Pricing
All prices in Euros (€) including 21% Dutch VAT (BTW). Prices may change. Price at time of order applies.
4. Ordering
An order is confirmed upon receipt of confirmation email. We may refuse or cancel orders, in which case a full refund is issued.
5. Payment
Payment via Wix Payments. Accepted: major credit/debit cards. Payment required before dispatch.
6. Shipping
We ship to NL, EU and UK. Delivery times are estimates. We are not liable for carrier delays. Risk transfers upon
dispatch.
7. Returns & Refunds
EU customers may cancel within 14 days of delivery (EU Consumer Rights Directive). Items must be unused and
in original packaging. Return shipping is the customers responsibility. Refunds issued after inspection.
8. Warranty & Liability
Legal warranty of conformity applies. We are not liable for misuse. Total liability limited to order value.
9. Intellectual Property
All content on www.byhands.store is owned by By Hands and may not be reproduced without permission.
10. Governing Law
Governed by Dutch law. Disputes subject to competent courts in the Netherlands.
11. Contact
bombaytrading22@gmail.com · +31 684417176